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Terms & Conditions


The products available on our website, and any samples we may provide to you, are for personal use only. You may not sell or resell any of the products or samples that you purchase or receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions. Flora Luna reserves the right to cancel any online orders for any reason. Flora Luna website collects sales tax for orders shipped to a Massachusetts address.


All content available on the Website, including but not limited to text, graphics, logos, button icons, images, and video (collectively, the “Content”) is the property of Flora Luna our affiliates or partners, and is protected by United States copyright laws.

The trademarks, logos, and design marks displayed on the website (collectively, the “Trademarks”) are the registered and unregistered marks of Flora Luna, and are protected by United States trademark laws.

Only as required under applicable law, neither the Content or Trademarks nor any part of the Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent. Requests for permission should be directed to:



In the access or use of the Website, you shall comply with these Terms and Conditions and the instructions for access or use posted on the Website. You shall act always in accordance with the law, custom and in good faith. It is strictly prohibited to use or contact this Website to disrupt or damage the Website, its contents or its security measures or to harass or disparage Flora Luna or its products or team. No unsolicited email may be directed to or through this Website. Users may not use this Website in order to transmit, distribute, store or destroy material in violation of any applicable law or regulation, in a manner that will infringe the copyright, trademark, or other intellectual property rights of others or violate the privacy or publicity or other personal rights of others, or that is threatening or hateful. If you default negligently or willfully in any of the obligations set forth in these terms and conditions (including our privacy policy), you will be liable for all the losses and damages that this may cause to Flora Luna, our affiliates or our partners.


You may choose to register at our Website. If you do, you will have a username and password for your account. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account, username and/or password. You agree to provide only accurate information. We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide that it would be in the Company’s best interests to do so.


The website is presented “as is.” We make no representations or warranties of any kind, stated or implied, in connections with these Terms and Conditions or the website, including but not limited to warranties of merchantability, non-infringement for a particular purpose, except to the extent such representations and warranties are not legally excludable.

We are not responsible for timeliness, accuracy, unavailability or interruptions in availability, defects in the website or its contents. In no event will we be liable for any direct, indirect, special, incidental, or consequential damages of any kind, including lost profits, related to the site regardless of the form of action, even if we have been advised of the possibility of such damages. In no event shall our maximum aggregate liability exceed fifty dollars.

Flora Luna has no responsibility and assumes no liability for the unaffiliated sites to which it is linked to or from, including but not limited to the content or web pages, products, services or materials on the site linked to the Website or posted to this Website by anyone other than Flora Luna. Any links posted are not endorsements by Flora Luna. Please note that the rules and privacy policies of linked sites may differ from those of Flora Luna. We may, in our sole discretion, request that you remove any link to the Website, and upon receipt of such request, you shall immediately remove such link.


Content on our website is provided for general informational purposes and should not be considered medical advice. Product information is only intended for use as directed, and not intended to diagnose, treat, cure or prevent any disease. Flora Luna is not liable for any individual reaction to any particular ingredient. If you have a specific allergy or sensitivity, do not use ingredients that may trigger a reaction. An allergy patch test is recommended if there is any doubt or history of skin reactions. Discontinue use if a reaction occurs and please consult a healthcare provider if you have any questions about a particular health condition.


Any unsolicited suggestions, ideas, inquiries, materials, feedback, or other information you provide us with will be treated as non-proprietary and non-confidential and, by submitting such information, you grant us a nonexclusive, royalty-free, perpetual, transferable right to use, reproduce, modify, adapt, publish, sell, distribute and display such information in any form, now or in the future. You also acknowledge that your submission of information may not be returned and we may use your submission and any ideas without limitation.


We reserve the right to refuse to process an order due to suspected fraud or unauthorized illegal activity. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or any other unauthorized or illegal activity.

This Fraud Protection provision extends to Flora Luna’s 30-day money-back guarantee. In the event of any perceived abuses of Flora Luna’s satisfaction guarantee, to be determined at the sole discretion of Flora Luna, a return or multiple returns may not be honored.


You agree to indemnify, defend and hold harmless Flora Luna and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service, the documents and products they incorporate by reference, or your violation of any law or the rights of a third-party.


We attempt to be as accurate as possible when describing our products on the Website. However, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors or other content available on the Website are accurate, complete, reliable, current, or error-free.


With respect to any dispute regarding the Website, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of California, as if the Terms and Conditions were a contract wholly entered into and wholly performed within California. If a court of competent jurisdiction should hold any section or part of the Terms and Conditions invalid, such holding shall not affect the remainder of the Terms and Conditions nor the context in which such section or part so held invalid may appear, except to the extent that another part of the Terms and Conditions may be inseparably connected in meaning and effect with that section or part.


By using this Website, you acknowledge and agree that these Terms and Conditions, which include our Privacy Policy and Shipping and Returns, constitute the complete and exclusive agreement between us concerning your use of the Website and the products purchased through it, and superseded and govern all prior communication.

We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Website. Your continued use of the Website constitutes your agreement to all such terms and conditions.